Payment 

•  If a package deal is bought, the full amount must be paid, regardless of whether the payment was split into instalments.

• All payments are non-refundable once services commence. Exceptions may be made at the discretion of management in special circumstances. In the unlikely event that the business becomes insolvent or ceases trading, any prepaid packages will be refunded on a pro-rata basis for the unused portion of the services.

• All fees must be paid in advance of lessons.

• Missed group lessons can be made up on another lesson on the same week only.

• If you need to cancel a group lesson you may ask to reschedule a different day.

• All payments must be made in a timely manner, including those that are split into instalments. We reserve the right to charge your bank or payment method for any overdue amounts without prior notice. Failure to make payments on time may result in additional late fees.

• If a student exceeds the number of hours originally paid for, they are liable to pay for the additional hours. These must be settled promptly in line with our payment terms.

  
  

General (Group Tuition Welling)

• A Homework Booklet is supplied with each lesson. Replacement of lost booklets costs £10

• To ensure their safety and well-being, pupils must conduct themselves in a disciplined manner whilst taking part in lessons and during playtimes.

• Teachers cannot accept responsibility for any valuable(s) or article(s) lost on the premises.

• Life changing Tuition has the right to substitute a teacher at any time due to absence through sickness or other. When possible, notice will be given.

• Children must be collected and dropped off at the school gates entrance

• Parents must park responsibly otherwise they will banned by school premise staff.

• If a student is late for a session they are not entitled to a make up session, for 1:1 and for group .

• If you are late for a class you are not eligible for a refund or make up session.