Privacy Policy
Life Changing Tuition and Life Changing Digital (together referred to as "we", "us", or "our") are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you:
Visit our websites (including www.lifechangingtuition.com)
Use the Life Changing Digital app
Enquire about or purchase our tutoring, mentoring, or educational services
Communicate with us by email, phone, WhatsApp, forms, or other platforms
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Company Name: Life Changing Tuition / Life Changing Digital Ltd
Website: www.lifechangingtuition.com
Location: United Kingdom
We are the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following types of personal data:
a) Personal Identification Data
Name
Email address
Phone number
Billing address
Payment status (we do not store card details)
b) Student Information
Student name and age
Academic year and subjects
Exam targets (e.g. 11+, GCSE, A‑level, Oxbridge)
Academic performance and progress data
Session attendance and feedback
c) Technical Data
IP address
Device and browser type
App usage data
Login activity
Cookies and tracking data
d) Communications Data
Emails
WhatsApp messages
Contact form submissions
Call notes (for training and quality assurance)
3. How We Use Your Data
We use your personal data to:
Provide tutoring, mentoring, and educational services
Manage accounts and subscriptions
Deliver app functionality and learning content
Communicate important updates
Process payments and invoices
Track student progress and outcomes
Improve our services and user experience
Comply with legal and regulatory obligations
We only process personal data where we have a lawful basis to do so.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract: To deliver paid services
Consent: For marketing communications
Legitimate Interests: To improve services and support users
Legal Obligation: For accounting and compliance purposes
You may withdraw consent at any time.
5. Payments
Payments are processed securely via third‑party providers such as Stripe, Klarna, and other payment platforms.
We do not store or process your card details directly.
6. Data Sharing
We may share your data with trusted third parties only where necessary, including:
Payment processors (e.g. Stripe, Klarna)
Learning platforms and app infrastructure providers
CRM and automation tools
Cloud storage providers
Analytics services
All third parties are required to comply with data protection laws.
We do not sell your personal data.
7. Data Storage and Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and encrypted storage
Restricted access controls
Password‑protected systems
Regular security reviews
Data is stored only for as long as necessary.
8. Data Retention
We retain personal data:
For active students: for the duration of the service
For former students: up to six years for legal and academic records
For marketing data: until consent is withdrawn
9. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure ("right to be forgotten")
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at admin@lifechangingtuition.com.
10. Cookies
Our website and app use cookies to:
Improve functionality
Analyse traffic
Enhance user experience
You can manage cookie preferences via your browser settings.
11. Children’s Data
We collect data relating to children only with parental or guardian consent.
We take extra care to protect children’s data and limit access strictly to educational purposes.
12. Marketing Communications
You may receive emails or messages about our services.
You can opt out at any time using the unsubscribe link or by contacting us directly.
13. International Transfers
If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and app.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: admin@lifechangingtuition.com
Last updated: December 2025